Marketing automation for travel and hospitality

Grow your hospitality business with Customer Experience Automation

Stay connected to your guests, drive reservations, and streamline your back-end processes.

Try it free. No credit card required. Instant setup.

Fuel your business’ growth

Customer Experience Automation fuels your business’ growth with automated 1:1 communications through the entire customer lifecycle. Unlike legacy tools like marketing automation or CRM that solve for one part of the customer experience, ActiveCampaign automates across these to create experiences that drive guest acquisition and loyal patrons.

Automate pre and post-visit communication

Make sure your guests have all the information they need before and after their visit. Use automations to schedule communication in advance and personalize for each guest.

Stay connected to your most loyal patrons

Use tags to segment your guests, then communicate exclusive member benefits, special events, promotions surrounding your rewards program membership.

Turn potential customers into paying guests

Understand where your audience is, how they find you, and then automate a nurture flow that turns leads into customers.

Drive reservations with 1:1 messages

Track guest’s preferences using tags, then automate personalized communications to serve up specials, offers, and promotions that speak to them.

Get the most out of your website

Integrate with your favorite website builder or use our landing pages. Then layer in live chat, forms, and site tags to stay connected to your guests.

Try it now, for free

No credit card required. Instant set-up.

Stripe, Wordpress, and Square integrations add the tools you need.

Running a business means using a lot of different tools together. ActiveCampaign integrates with 850+ apps, including Square, Wordpress, Calendly, Google, and Zapier.

View all apps

The essential tools for hospitality

Get the critical capabilities for growth. Everything you need to create unique and scalable customer experiences - zero marketing experience needed.

  • Marketing Automation

    Take the stress out of driving reservations and staying connected to your guests by setting up everything you need in advance.

  • Email Marketing

    Send newsletters, event notices, reward notices and updates that your guests want to read.

  • Contact Scoring

    See your most loyal guests, so you know who wants to hear from you the most and what about.

  • Advanced reporting

    Measure the growth of your lists and business. Check reports and find new ways to grow.

  • Attribution

    Where do your guests come from? Find out, then go there to get more.

  • Segmentation

    Track link clicks, visits to your website, reservation interest, and practically any other behavior.

  • Email Lists

    Easily build and maintain your email list in one location.

  • Manage Interest and Pipeline

    Manage pipeline from those who have expressed interest in booking a reservation through your website.

  • Facebook Custom Audiences

    Reach your interested guests with Facebook Ads, targeted using ActiveCampaign segments.

See how it works for your business

Try it free. No credit card required. Instant set-up.

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