SurveyMonkey: Automatically send a survey to people who achieve a goal

What happens after a customer buys from you?

People who have just made a purchase are likely to follow up with you, so why not collect some information at the moment they're most engaged?

This automation sends an email with a survey link after people complete a purchase. Surveying your customers after they buy can help you understand what their shopping experience was like, whether they would recommend your business, and what other products they might be interested in.

(Note: You can easily customize this automation to trigger after someone downloads a piece of content, subscribes to a list, or any other goal step).

Here's how the automation works:

1. The automation is triggered when a contact completes a goal step in ActiveCampaign
2. The contact gets sent an email with a link to a survey