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Integrate Zendesk Support with ActiveCampaign

Sync Ticket and Requester data from Zendesk to ActiveCampaign and trigger personalized communications

Marketing and Sales Alignment

  • Ensure marketing and sales have a common understanding of your prospects and customers. Learn from their support behaviors to understand what drives them, creating more meaningful experiences.

    • Track and update your team's deals.

  • Continuously update and create deals from support tickets that become selling opportunities

    • Drive Action With Data

  • Automatically sync prospect information like website visits, email opens, open support tickets and form fills between ActiveCampaign and Zendesk Support so your customer never gets a sales call while they’re in the middle of resolving a support issue

    • Features

    • Trigger automations based on Ticket Created and Ticket Updated events
    • Create and Update Contacts in ActiveCampaign from Zendesk Users
    • Personalize messaging from Zendesk Ticket data
    • Filter automations based on Zendesk Ticket data like status and priority

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    Resources to get you started

    What Is Conversational Marketing, and How Can You Do It Well?

    Conversational marketing takes advantage of the power of one-on-one conversation that can answer your audience's questions in real time.

    11 Conversation Automations to Get You Talking

    Conversations is a powerful tool that helps you connect with your contacts right at the moment they're browsing your website.

    Conversational Marketing & Live Chat Software

    Live chat software, email, and a unified inbox let you connect the conversations you have with customers directly to ActiveCampaign. Try Conversations for free.

    Bring your imagination to life with the ActiveCampaign API.

    Go to Developer Portal 

    Try ActiveCampaign for free

    Instant set-up. No credit card required.